Q: When will my order ship?

A: We try and ship out orders within 3-5 business days. You'll get an email with tracking info as soon as your order is on the way.

Q: Do you make more than one of the same design?

A: Nope! Every piece is one of a kind. Once it's gone, it's gone. So if you're eyeing something, don't wait.

Q: Can I return or exchange my order?

A: Because every piece is handmade and one-of-a-kind, all sales are final. If there's an issue with your order, please email vintagevanityvault@gmail.com and we'll make it right.

Q: Will my jewelry tarnish?

A: Vintage Vanity Vault sources all of our pieces from vintage jewelry and can't guarantee materials. We also want to keep our pieces affordable, so a lot of our pieces are made using "fashion jewelry" that may tarnish. To keep your jewelry in good condition, please follow our care instructions.

Q: Do you ship internationally?

A: We don't yet ship internationally. We only ship within the U.S.

Q: How often do you drop new pieces?

A: We don't have a set drop schedule. Follow our social medias to keep up with our new drops and collections or sign up for emails to get an early look and first dibs on every drop.

Q: What's the Vanity Club?

A: The Vanity Club is our email list plus way more. You get all the exclusive perks like discount codes, early access to drops, and surprise perks.